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Symptoms

One of these, after adding or updating a product:
  • the console shows an error naming the product, and it stops;
  • the console shows Started resource … for the product and then Stopping resource …;
  • the server says it could not find element_sdk;
  • the console never mentions the product at all;
  • the product is running but nothing it adds works in game.

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Causes

In the order worth checking:
  1. element_sdk is missing, or a version the product does not accept. The product checks it at start and stops when the check fails.
  2. A resource the product needs is not running, or starts after it: a framework, an inventory or a database.
  3. The folder is one level too deep. The archive extracted into a folder of its own, so the server cannot see the resource.
  4. The product is not in server.cfg.
  5. Your server’s license key belongs to a different Cfx.re account than the one that bought the product.
  6. The product needs its integration and it was not installed. The product starts, but a feature that relies on your other resources does nothing.

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Fix

1

Read the first error line

Restart the product (restart element_3d_pausemenu) and find the first line naming it or element_sdk. Look it up in Console messages. If there is no line at all, go to the folder check below.
2

Check element_sdk

element_sdk is installed, listed in server.cfg, and its version (the version line in element_sdk/fxmanifest.lua) is inside the range the product’s INSTALL.md names. A line starting [ERROR] [Dependencies] says which of the three failed. See Versions and releases.
3

Check the resources the product needs

A line like this means one is missing:
Install one of the listed resources and start it before the product. See Supported resources and Start order.
4

Check the folder

This file must exist at exactly this depth:
If you find element_3d_pausemenu/element_3d_pausemenu/fxmanifest.lua, move the inner folder up one level and delete the empty outer one.A product that came with an _assets folder needs it beside, at the same depth:
Without it the console says it could not find the dependency element_3d_pausemenu_assets, and the product does not start.
5

Check server.cfg

The resource name is the folder name. Then restart the server fully, not with refresh.
6

Check the license key

The sv_licenseKey in your server.cfg must come from the Cfx.re account that bought the product. See Licensing.
7

Check the integration

If the product starts but a feature that uses your other resources does nothing, check whether its install folder has installer files. If it does, see Install an integration.

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Check that it worked

The console shows the product and element_sdk starting, with no [ERROR] or [WARN ] line naming either, and no Stopping resource line after them.
If it starts but a feature does not work, the installation is done: see the Troubleshooting group in the product’s own tab.