> ## Documentation Index
> Fetch the complete documentation index at: https://docs.elementlabs.net/llms.txt
> Use this file to discover all available pages before exploring further.

# The map does not open

> Diagnose a toggle key that does nothing, or a map that closes straight away.

## Symptoms

The resource starts cleanly, but pressing the toggle key does nothing. Or the map opens for some
players and not others, or opens in some situations and not others.

## Likely cause

The map declines to open in several situations, deliberately and without any message:

* the pause menu is open;
* the screen is faded out, or fading out during a spawn, a teleport or a cutscene;
* the player is not fully loaded in;
* the player is dead;
* the map is already opening or closing.

Beyond those, two setup causes:

* **The key is bound to something else.** `ESCAPE` is the default, and it is a key servers often use
  for their own menus.
* **The player rebound it.** Bindings are per player, so a change to the default does not move them.

## Resolution

### 1. Confirm the resource is running

```text theme={null}
ensure element_map
```

Look for an error at start. The map runs without a framework: with none installed, whether the
player is loaded and alive is read from the game itself. If the resource fails to start, the error
in the console names the cause; see [A product does not start](/support/product-will-not-start).

### 2. Check the binding

In FiveM, open the key-mapping settings and find the toggle entry, labelled `Toggle 3D Map` in
English. Confirm a key is bound and that no other resource uses the same one. Rebind it there to
test.

To change the default for players who have not chosen their own, set `defaultKey` in
[Controls](/products/map/configuration/controls). Players who already rebound it keep their choice.

### 3. Check the player's state

Try again while standing still, alive, fully loaded, and with no menu open. The map does not open
during a screen fade, so pressing the key immediately after spawning or teleporting does nothing.

### 4. Rule out a rebound binding

If you changed `command` after players had bound the key, their bindings still point at the old
name and no longer reach the map. Players rebind once, in the key-mapping settings.

## Verification

Press the key while alive and loaded, with no menu open. The camera rises above the character and
the interface appears. The key opens the map; closing is done from the **Exit** tab.

Test with a second player as well: a binding is per player, so one player's working key proves
nothing about another's.